Tenant Creation and Assignment

Owned by Kumar Desai (Unlicensed)
Last updated: Apr 08, 2021
4 min read

Overview

This page guides you through the process of creating a new tenant, as well as managing existing tenants.

Create a New Tenant

To create a new tenant:

  1. Login to HCP as a Cloud Administrator (CA). 

  2. Navigate to tenant page from Administration > Tenant Management.

     

  3. Click on Add New Tenant to go to tenant set up wizard.

     

  4. Add the required information.

     

  5. Select the intended CSP Customer to be linked with the tenant. [1]

     

  6. Select the customer to be linked to tenant and click on Save. [2]

Notes:

  • [1] By selecting partner company from the drop-down, all the customers under the partner account will get populated in the customer combo-box.

  • [2] The newly created tenant will be a part of the tenant listing with customer information to which the tenant is linked.

    • This CSP-tenant can now login to have access to the CSP tenant dashboard, and view spend and usage cost data along with the recommendations under optimization tab.

Link Existing Tenant to a CSP customer

Note:

  • Currently, HCP allows a CSP customer to be linked to a tenant only once, either at tenant creation time or from tenant edit (if that tenant has not been linked previously).

  • One CSP customer can only be linked to a single tenant.

To link an existing tenant to a CSP customer:

  1. Login to your HCP account.

  2. Go to tenant page from Administration > Tenant Management > Click on a tenant from the list which is not linked to any customer.

  3. Edit tenant details as required.

  4. Select the customer to be linked and click on Save.

Un-Link Existing CSP-Tenant

In case a tenant has been created and a CSP customer has been wrongly assigned to tenant, the CA can free the customer from tenant binding only after a tenant has been deleted.

A tenant is also a user but with a Tenant role as it's identification, deleting a tenant has conditions and needs to be in the Ready to Delete state.

To unlink an existing CSP-Tenant:

  1. Login to HCP as the CA.

  2. Go to Administration > IAM > Local Users.

     

  3. From users list select the tenant user and click Delete from context menu.

     

  4. This will open a User Delete window and the CA can see the if the user is ready for Delete. Once the deletion criteria is clean, the CA can click on the Delete button. [1]

  5. Once a tenant user is deleted go back to the tenant page from  Administration > Tenant Management > Click on the tenant to be deleted and this will open up the deletion window.

     

  6. Delete the tenant if all the tenant deletion criteria are green (Ready to Delete Tenant).

     

  7. Click on the Delete button. The previously linked customer will be available again while creating a new Tenant from the tenant creation wizard.



     

Note:

  • [1] Tenant deletion is a set of multiple steps to remove all the dependencies on the tenant which he would have created like provisioning, user creation and other tasks. So before deleting a tenant user, all these criteria must be checked.

    • Please contact support for consultation if required.

© 2020 CloudSphere