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Problem

Customer has large about of InProgress Jobs that will never finish.

  • project had a location with targets in a /16 subnet
  • paused project and created a new location with the addresses separated into many /22 subnets to see if performance would increase
  • started new project and now no new jobs are being served.
  • select * from history.v_ProjectOverallSummary shows an impossible number of active jobs in the paused project (see screenshot)
  • select * from jobs.t_job where TargetStatusID=8 returns over 45k rows
  • restarted iQSonar Service on both scan engine servers, no errors and jobs are still not b being served.
  • cpu on one server in system performance is at 72% but no new scan target logs are being created.



Solution

From the SSMS open a new query from the systems iQSonarSE database

SELECT * FROM jOBS.t_Queue, Note the JobStatusID is set to -3



UPDATE  jOBS.t_Queue SET JobStatusID = 1






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