Managing CSP Customers

Overview

Cloud Service Providers (CSP) are companies that offer network services, infrastructure, and business applications in the cloud environment. The cloud services are hosted in a data center that can be accessed by companies or individuals using network connectivity.

The large benefit of using a CSP is efficiency and economies of scale. Rather than individuals and companies building their own infrastructure to support internal services and applications, the services can be purchased from the CSP, which provides the services to many customers from a shared infrastructure.

These are the features available under Managing Cloud Service Provider(CSP):

Review CSP Customers Summary

In order to review CSP customer subscriptions:

1. From the HyperCloud™ platform, click on the Administration Tab > CSP Management.

2. Click on Customers > Select the CSP Account ID from the dropdown to view all CSP customers 

3. To view a Customer Spending Report, click on the Report button. The report will be downloaded in an excel workbook.

   

Configure CSP Customer Billing Settings

To configure markup for customers:

1. Login to the HyperCloud™ platform as the Cloud Admin. Click on ADMINISTRATION > CSP Management > Customers > Select the Account ID from the dropdown menu.

2. Select the Customer > Click on Budget Settings tab and add a Markup Percentage > Save.

   

3. You can customize the tax rate for each customer as required.

Spending Analysis & Instance Analysis for CSP Customers

The HyperCloud™ platform provides spending analysis, right-sizing and the identifying of idle resources. To view the spending analysis for a specific customer and specific subscription:

Virtual Machine Spending Analysis

The HyperCloud™ platform can perform spending analysis on a specific subscription. It provides a graphical view of the Virtual Machine cost. To view the spending analysis of a subscription:

1. Click on Administration > CSP Management > Customers > Select the Account ID from the dropdown and click on the relevant Customer Name.

2. Select Spending Analysis to view the Virtual Machine Cost. You can configure the frequency to daily and hourly values upto a range of six months.

Instance Analysis (Right-sizing & Wastage)

The HyperCloud™ platform can perform an instance analysis on a specific subscription. It provides a graphical view based on the VM usage and helps retrieve the current resource cost, right-size resources and the idle resources associated to a subscription. The instance analysis is based on the last 30 days of the VM usage. Use the following steps to view the instance analysis of a subscription:

1. Click on Administration > CSP Management > Customers > Select the Account ID from the dropdown and click on the relevant Customer Name.

2. Click on the Subscriptions tab to view all the subscriptions > Select Instance Analysis.

   

3. Current Resource Cost tab provides a list view of all the instances(names), the Instance Type, Region, CPU Utilization (based on 99^th percentile of the CPU usage), Usage and the On-demand Cost.

4. Idle Resources tab provides a list of instances which have either been not been in use or have a low CPU Utilization. It lists the Instance Name, Instance Type, Region where the instance is based, CPU Utilization (based on the 99^th percentile of the CPU usage), the Usage (in hours) and the On-Demand Cost associated with the instance.

5. Right Size Resources tab provides a list of the instances which are over-provisioned or under-provisioned and can therefore be right sized. It lists the Instance Name, Region where the instance is based, CPU Utilization (based on 99^th percentile of the CPU usage), Usage (in hours), the Current Instance type and the cost associated to it, and the Recommended Instance type along with its cost. It also shows the Savings based on the recommendation.

6. Download Report button generates a .csv formatted report.