Check if the appliance was registered using the HTTP proxy

Make sure the appliance.conf is configured to use the HTTP proxy, to do so check the appliance.conf

• ~$ cat /opt/appliance-server/appliance.conf

REMOTE_SERVER=127.0.0.1
REMOTE_PORT=8443

If the 2 properties are different you have to register again the appliance:

• Remove  the appliance.conf.

~$ sudo rm /opt/appliance-server/appliance.conf

• Restart the appliance process.

~$ sudo appliance-hard-restart.sh

• Register the appliance again.

Check if the chisel client is started and configured properly

Is the chisel client configured properly?

On the file /opt/chisel/start_http-tunnel.sh, the variable http_proxy must be set properly: 

http_proxy="http://LOGIN:PASSWORD@PROXY_IP:PROXY_PORT"

http_proxy="http://iquate:Falcon99@192.168.0.36:3128"

Is the chisel client up and running?

Execute following command:

~$ ps -aux | grep chisel

You should have a entry like this:

./chisel client -v http://queue.iquate.net:443 3000 127.0.0.1:8443:queue.iquate.net:443

if you don't find thus entry, the chisel process is not started just start the chisel client: Configure the Appliance to use an HTTP Proxy on Prod (*.iquate.net)