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  • The total customer count is displayed as a purple line.

  • The acquired customers are represented in the form of blue colored bars.

  • The lost customers are represented in the form of red colored bars.

  • The percentage of change is displayed besides the relevant bars.

  • There is white space between the bottom of the lowest lost customers bar and the x-axis.

  • When Customers per Year (YOY) or Customers per Month (MOM) is selected, then 12 years of data is displayed.

  • You can use the horizontal arrows to view relevant data.

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Margin for all Customers

To view information about the margins for all customers on a monthly (MOM) or yearly (YOY) basis:

  1. Login to the portal with the necessary credentials.

2. Navigate to ADMINISTRATION > CSP MANAGEMENT. The Dashboard page is displayed.

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3. From the Account Name drop-down list, select the required account.

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4. Scroll down and view the Margin for All customers widget.

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Please note the points mentioned below.

  • This widget may include data from customers with different currencies. In this case, the values are converted and displayed in the partner’s currency.

  • Spending for the CSP is displayed in the form of grey bars.

  • The mark-up margin is displayed in blue color. 

  • The cumulative margin is displayed in the form of a violet line.

  • The percentage of the margin is displayed at the top of the grey bar.

  • The percentage of margin growth (MOM or YOY) is displayed between the bars.

  • You can use the horizontal arrows to view relevant data.

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