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Problem

Customer has large amount of "In Progress" jobs that will never finish.

• project had a location with targets in a /16 subnet
• paused project and created a new location with the addresses separated into many /22 subnets to see if performance would increase
• started new project and now no new jobs are being served.
• select * from history.v_ProjectOverallSummary shows an impossible number of active jobs in the paused project (see screenshot)
  
• select * from jobs.t_job where TargetStatusID=8 returns over 45k rows
• restarted iQSonar Service on both scan engine servers, no errors and jobs are still not b being served.

• cpu on one server in system performance is at 72% but no new scan target logs are being created.

Solution

From the SSMS open a new query from the systems iQSonarSE database

SELECT * FROM jOBS.t_Queue, Note the JobStatusID is set to -3

Run the following sql to update the JobStatusID to Served/Complete

UPDATE  jOBS.t_Queue SET JobStatusID = 1

Following that you will be able to set a rescan of the targets or set up a new Project.

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