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Create a new tenant
- Login as CA(Cloud Admin) and Go to tenant page from ADMINISTRATION → TENANT MANAGEMENT
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Overview
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This page guides you through the process of creating a new tenant, as well as managing existing tenants.
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Create a New Tenant
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To create a new tenant:
Login to HCP as a Cloud Administrator (CA).
Navigate to tenant page from Administration > Tenant Management.
Click on Add New Tenant to go to tenant set up wizard.
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Add the required
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information.
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Select
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the intended CSP Customer to be linked with
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the tenant. [1]
Select the customer to be linked to tenant and click on Save. [2]
Notes:
[1] By selecting partner company from the drop-down, all the customers under the partner account will get populated in the customer combo-box.
- Select the customer to be linked to tenant and click Save.
[2] The newly created tenant will be a part of the tenant listing with customer information to which the tenant is linked.
This
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CSP-tenant can now login to have access to the
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CSP tenant dashboard, and view spend and usage cost data along with the recommendations under optimization tab.
Link
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Go to tenant page from ADMINISTRATION → TENANT MANAGEMENT → click on a tenant from the list which is not linked to any customer.
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Existing Tenant to a CSP customer
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Note:
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To link an existing tenant to a CSP customer:
Login to your HCP account.
Go to tenant page from Administration > Tenant
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Management > Click on a tenant from the list which is not linked to any customer.
Edit tenant details as required.
Select the customer to be linked and click on Save.
Un-Link
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Existing CSP-Tenant
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In case a tenant has been created and
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a CSP customer has been wrongly assigned to tenant, the CA can free the customer from tenant binding only after a tenant has been deleted.
A tenant is also a user but with a Tenant role as it's identification, deleting a tenant has conditions and
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needs to be in the Ready to Delete
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state.
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- Login with CA and Go to ADMINISTRATION → IAM → LOCAL USERS
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To unlink an existing CSP-Tenant:
Login to HCP as the CA.
Go to Administration > IAM > Local Users.
From users list select the tenant user and click Delete from context menu.
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This will open a User
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Delete window and the CA can see the if the user is ready for Delete. Once the deletion criteria is clean, the CA can click on
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the Delete button. [1]
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Tenant deletion is set of multiple steps so as to remove all the dependencies on the tenant which tenant would have created like provisioning , user creation and other tasks..
So before deleting a tenant user all these criteria are checked.
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Please contact support mentioned on the right panel for consultation in case required. |
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Once a tenant user is deleted go back to the tenant page from
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Administration > Tenant Management > Click on the tenant to be deleted and this will open up the deletion window.
Tenant Deletion Window
Delete the tenant if all the tenant deletion criteria are green (Ready to Delete Tenant).
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Click on the Delete button. The previously linked customer will be available again while creating a new Tenant from the tenant creation wizard.
If you have any questions, please ask us through the Customer Portal.
Customer Portal ：
https://opsv.service-now.com/csm
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Note:
[1] Tenant deletion is a set of multiple steps to remove all the dependencies on the tenant which he would have created like provisioning, user creation and other tasks. So before deleting a tenant user, all these criteria must be checked.
Please contact support for consultation if required.