Windows Servers
- The firewall on the target server may be blocking connections from the appliance
- The firewall on the target server may be blocking some of the ports required by the appliance
- The Remote Registry service on the target might not be running
- The Remote Procedure Call (RPC) service on the target might not be running
- The target server may have all file-sharing (even of the administrative shares) turned off.
In order to test the credentials used by the appliance are valid, you should attempt to log in to the target using Remote Desktop Connection.
If that succeeds, then you need to use the wbemtest tool to connect to the target, using the same credentials.
If the WBEM connection succeeds you should get a screen like this:
If you get an error message which says "The RPC server is unavailable" you need to start (or restart) the RPC Service on the target.
To test Remote Registry you can use "Regedit" from any Windows server or desktop to connect to the target server registry
If this succeeds, then the remote registry is enabled. If not you may need to start (or restart) the Remote Registry service.