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Password Validation.
Token-based Validation using a soft token generated by authenticator apps such as Google Authenticator or Authy. The HyperCloudTM Platform (HCP) uses the Time-based One-Time Password algorithm (TOTP). ) The TOTP method is an extension of the HMAC-based One-time Password algorithm (HOTP). )
Notes:
This section is for Tenant Administrators.
MFA policy is set by Tenant Administrators.
If you’re not a Tenant Administrator, you’ll be able to set up your MFA, if Everyone has to use MFA policy toggle is turned off in your MFA Settings.
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Login to your HCP portal as a Tenant Administrator.
Click on MFA Settings from the Profile menu to the top-right.
Turn on the Enable/Disable Multi-factor Authentication for all users of this tenant toggle to Yes. This will enable MFA for all the users in a tenancy.
You can exclude certain users from the MFA policy. Users who are excluded from MFA policy can log in by using LDAP authentication or Email ID & Password.
To add a user to the MFA policy exclusion list:Click on Add User(s) to Exclusion List.
Enter the Username of the user in the input text box.
Click on Save Changes.
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You'll need to scan the QR code using their mobiles or manually enter the secret key on a desktop application. To see the complete list of supported apps click View compatible Apps. After you scan the QR code, the app displays:
User Name
Issuer Name
Soft Token every 30 seconds
You’ll be asked to enter two soft tokens in Code 1 and 2 fields.
Click on Enable.
If Code 1 and 2 are valid, you’ll be logged in and redirected to the HCP landing page.
If any of Code 1 or 2 is incorrect, you’ll see an ‘Invalid Code' error. You’ll need to re-enter these codes and try to login again.
At any point in time, you can navigate to your application login page via the Sign in link on the MFA dialog.
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Enter your User Email ID and Password. If the credentials provided are correct, you’ll be redirected to a new window.
You’ll need to enter a 6-digit soft token generated by your authentication app.
If the soft token is valid, you’ll be able to login to the HCP portal and redirected to the portal landing page.You can make five attempts to enter the correct soft token.
If you exhaust all five attempts, you’ll get locked out of your HCP account.
Contact your Cloud or Tenant Administrator to unlock your User Name.
Your Cloud or Tenant Administrator can view the details of your login attempts via the User Lock Info page.
Reset your MFA
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Login to your HCP account as a Tenant AdminstratorAdministrator.
Navigate to IAM > Click User Profile > Reset MFA.
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