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The CMP

The HCP Monitor service provides data to optimize resources and their utilization by setting up alarms  and alerts based on the policy created for any subscription.

Enable Monitoring

Go to Customer Management → Customers → Select Subscription → Select Settings Enable and Save Changes to start monitoring Image Removed

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Once monitoring has been enabled its goes through different stages before sending monitoring statistics

 Status

 UI Description

 Remark 

 Ready/Waiting

Monitoring is initiated.

The request for the monitoring to be enabled against a subscription has been made its either Pending to be received at monitor service or is under process of registration.

 Monitoring

Monitoring is enabled successfully.

Monitoring has started successfully at monitor service and data received is being checked against the policy attached(If present) to send the violations/alerts to the

CMP

HCP.

 STOPPED

Monitoring is disabled successfully.

Monitoring has been successfully disabled at the monitor service.

 ERRORS

Failed to process monitoring request.

There is some fault occurred while monitoring or it failed to to get the usage data for the current cycle and will try again in next cycle(1 hour period)

Note

It's recommended user should wait at least an hour to check back on the monitoring status if automatically resolved else user can contact

CMP

HCP support for assistance.


Enabled Monitoring: When

CMP

HCP starts to receive monitoring alerts 

Once monitor has been enabled successfully for the subscription selectedImage Removed


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Go to Customer Management →Dashboard → Dashboard → Alerts(Right panel)

Alerts notification on the right panel will start appearing for the subscriptions which have met the violation and crossed the required threshold values.


Warning

To get alerts for the monitored subscription user will need to define policy.

(See section Policy Management )

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Policy Management:

Go to GovSec →Compliance and Security→ Security→ Policy Management Management → Click New PolicyImage Removed


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Add Policy Details:
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Specify Rules:
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Basic rule signature will define the percent increase against which the policy is checked and the interval within which this happens.

Example:


Rule Signature

Description

Rule Type

CSP COST EXCEEDS X PERCENT

Rule to check the if the cost for the target resources under suscription exceed by given percent.

Budget 

CSP COST EXCEEDS X IN Y INTERVAL

Defined Interval within which we require for

the given

the given cost check to happen.

Budget 

Add Rule Settings: As defined by the Rule Signature(s) selected
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Alert Settings: 
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Review and Submit:


Note

User can always go back to previous rule setting window and review before finally submitting the rule.

Rules once set can be updated and monitoring will start as per the new settings.

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Note

To know more about policies read this Policy Management


If you have any questions, please ask us through the Customer Portal.

Customer Portal :
https://opsv.service-now.com/csm



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