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Code Block
curl -sI https://host<host>:443/communication/live-data

If this responds with a 500 error, then communication is okay.On production this is:

Code Block
curl -sI https://iqcloud.iquate.net:443/communication/live-data

If not, typically a 403 Forbidden response, indicates that the routes are not open. (Ask DevOps to resolve)

If this responds with a 2xx or 5xx error, then communication is okay.

(If the WebSocket URL is wssws, then use a https http connection)

In the Beta environment the Appliance Server public IP address needs to be whitelisted. (seeĀ /wiki/spaces/HADM/pages/1511969 for instructions)

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