Check if the appliance was registered using the HTTP proxy

Make sure the appliance.conf is configured to use the HTTP proxy, to do so check the appliance.conf

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• Register the appliance again: Configure the Appliance to use an HTTP Proxy on Prod (*.iquate.net)

Check if the chisel client is started and configured properly

Is the chisel client configured properly?

On the file /opt/chisel/start_http-tunnel.sh, the variable http_proxy must be set properly: 

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http_proxy="http://iquate:Falcon99@192.168.0.36:3128"

Is the chisel client up and running?

Execute following command:

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if you don't find thus entry, the chisel process is not started just start the chisel client: Configure the Appliance to use an HTTP Proxy on Prod (*.iquate.net)/wiki/spaces/HADM/pages/1508954

Check chisel log

The logs are located here: /opt/chisel/chisel.log

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