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Go to the Application row that contains the identification rule

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SIG PICand left click the the custom/default icon (depending on which is in use)

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Select the rule appropriate for the device operating system in question and left click "view".

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The when condition of the rule here describes a regex match with the process name & commandline column values visible in the Process Screen pictured above.

If the identification rule logic appears correct, then the issue will need to escalated.

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