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In the Beta environment the Appliance Server public IP address needs to be whitelisted. (see Scan Amazon AWS for instructions)
Logs Required for Troubleshooting
On the Appliance Server
First, get the logs from the websocket in docker.
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docker logs communication_websocket-client_1 > /opt/iqas/server-4.5/log/websocket.log
docker logs communication_rabbitmq-appliance_1 > /opt/iqas/server-4.5/log/rabbitmq.log |
Then take all the logs in the /opt/iqas/server-4.5/logs directory.
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