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If no, check the service logs and windows log for information.If yes, does the database think the service is running


Does the server state in the database mirror the actual state of the service?

Code Block
    select ServerID, convert(nvarchar(50), Hostname) as Hostname, ss.Name as ServerState, MaxQueueLength, MaxActiveJobs, IsQueueProcessingEnabled 
      from config.t_Server s
     inner join config.t_ServerState ss on s.StateID = ss.ServerStateID

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